Security

Security first

All your data is stored securely in Sweden across three geographically separate locations with full encryption and automatic backups.

Where is my data stored?

All data is stored in Sweden across three geographically separate locations. We have two primary data centres and a backup site at a third location. All data follows Swedish law and GDPR.

How often are backups made?

We take automatic snapshots every hour. These copies are stored at multiple geographically separate locations to ensure we can restore data even in major incidents.

How secure is communication with Ultra?

All communication is encrypted with SSL/TLS protocols. This is the same level of encryption used by banks and other financial institutions. Our certificates are maintained continuously.

How we protect your data

Here we have gathered common questions and answers about data security and infrastructure in Ultra.

Where is my data stored?

All data is stored in Sweden across three geographically separate locations. We have two primary data centres and a backup site at a third location. All data follows Swedish law and GDPR.

  • Two primary data centres in Sweden
  • A backup site in a separate geographic location
  • Full GDPR compliance
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Where is my data stored?

How often are backups made?

We take automatic snapshots every hour. These copies are stored at multiple geographically separate locations to ensure we can restore data even in major incidents.

Read more
How often are backups made?

How secure is communication with Ultra?

All communication is encrypted with SSL/TLS protocols. This is the same level of encryption used by banks and other financial institutions. Our certificates are maintained continuously.

Read more
How secure is communication with Ultra?

What is 5 Gbps backbone infrastructure?

This is our network infrastructure that enables very fast data transfer. With 5 Gbps (gigabit per second) capacity we can handle large volumes of data at once without performance issues, keeping the system fast and responsive.

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What is 5 Gbps backbone infrastructure?

Can I restore data if something happens?

Yes, with our automatic snapshots we can restore the system to any point in time. If data is deleted by mistake or due to a technical incident, we can restore to the latest snapshot or to a specific point in time.

  • Hourly snapshots
  • Restore to any point in time
  • Continuous monitoring and verification
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Can I restore data if something happens?

What happens if a data centre goes down?

Our infrastructure is designed with full redundancy. If a data centre has problems, the system automatically fails over to one of the other sites without affecting your operations. All data is continuously synchronised between sites.

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What happens if a data centre goes down?

Frequently asked questions about security

Here we have gathered common questions and answers about data security and infrastructure in Ultra.

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